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Keywords

K21, K20, consumers, protection, financial services, secret client, abusive clauses

Abstract

This paper evaluates recent changes made to the Act on Competition and Consumer Protection of 2007. The new amendment concerns, in particular, the scope and method of protecting weaker market participants (consumer) before their contracts concluded with business, and containing abusive clauses, actually become binding. The amendment has reoriented the current system in matters concerning abusive clauses as well as introduced a new practice infringing consumer interests in financial markets. The new rules give the UOKiK President a high level of discretion regarding his decisions; it remains to be seen in practice, whether the use of the new solutions will in fact increase consumer protection levels in Poland.

First Page

59

Last Page

73

Page Count

14

Publisher

University of Warsaw

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