Volume 10, Issue 37 (2012)
Articles - original research papers
Improvement and self-assessment in the quality management of the enterprises
Katarzyna Szczepańska
Conditions relating to the implementation and improvement of quality systems in enterprises operating in Poland
Maciej Urbaniak
Evaluation of the implementation of process management in the surveyed enterprises
T. Bartosz Kalinowski
Importance and features of efficient quality management in the implementation process of investment projects (using the commercial real estate sector as an example)
Stefan Lachiewicz and Adam Wojsa
Evaluation of the effects of the implementation of ISO 9001 in small and medium business organizations
Dominik Zimon
Improvement of social and environmental dimensions of quality in the context of ISO 26000 standard
Agata Rudnicka and Janusz Reichel
Knowledge management as a tool for the improvement of the standards of the quality systems
Joanna Ejdys
Creation of quality public services in the municipality
Zbigniew Olesiński
Systemy oceny jakości w ochronie zdrowia
Aleksandra Czerw and Urszula Religioni
External methods of estimation of qualities in health care - accreditation and quality management systems ISO
Artur Szetela
Quality standards in tourism based on certification of Tourist Information Offices in Małopolska
Anna Batko
